Platform Ownership vs. Platform Control: What Most Companies Get Wrong
Introduction I can’t camp on my own property. It sounds absurd, but it’s true. A few years ago, I bought a piece of land in Colorado with plans to use
Introduction I can’t camp on my own property. It sounds absurd, but it’s true. A few years ago, I bought a piece of land in Colorado with plans to use
When “Emergency Upgrades” Aren’t Really Emergencies Here’s a scenario I see play out at least once a quarter: A marketing manager at an outdoor gear company gets an email from
Is Your Website Holding You Back? At some point, every company or platform has to take a long, hard look at its website and ask itself, “Is my site holding
Imagine this: a potential customer clicks on your link and then sits there, waiting forever for the page to load. Or they struggle to find information on your products or
If your content isn’t performing, broken SEO isn’t always to blame. One fragmented taxonomy, deprecated plugin, or inefficient publishing workflow can quietly degrade visibility, user trust, and revenue. The result?
Platform fragility—not content scarcity—represents the greatest existential threat to modern media websites. Publishing systems perpetually teeter on the edge of catastrophe, with teams trapped in relentless content production cycles that
Did you know that increasing customer retention by just 5% can boost profits by 25-95%? This is why forward-thinking companies are leveraging predictive analytics to transform their retention strategies beyond
In the ever-evolving digital landscape, the efficiency of developer workflows is critical to innovation and delivery. As a technology leader, your ability to refine these processes can directly influence productivity,
What if you could measure the success of eliminating your platform fragility initiatives with pinpoint accuracy—and use those insights to drive continuous improvement? Digital Media Publishers face a unique challenge:
What’s the biggest threat to your publishing platform?It’s not a lack of content, traffic, or innovation. It’s platform fragility. For enterprise digital publishers, platform fragility can disrupt audience engagement, revenue
Ever wondered how the most successful media teams consistently deliver high-quality content while staying ahead of deadlines? The secret lies in mastering editorial workflows—and tracking the right performance metrics along
Imagine this: your development team is spending countless hours manually testing code, fixing bugs late in the cycle, and struggling with deployment errors. The frustration builds, productivity dips, and deadlines
Last Tuesday, Shopify eliminated their entire partnerships division. Partner managers, ecosystem leads, developer relations — the whole agency support team,
You built an intake system. You run weekly triage meetings. Your team follows a clear process for prioritizing work. But
Most teams stay busy without making real progress. Requests arrive from every direction. Slack messages. Urgent emails. Hallway conversations. Everything
You Can’t Optimize What You Don’t Measure You’ve implemented all the optimizations from this series. Infrastructure is solid, caching is